About Your Order

FAQ

Artisanal soap is inherently imperfect, exhibiting variations in both color and design, even among items from the identical batch.

Hand-cut soaps may have slight variations in weight. All stated weights are approximate and generally exceed the amount specified on the packaging.

Given the nature of my products, I regret to inform you that I cannot accommodate returns. I take pride in the quality of my products. If you are dissatisfied with your purchase, please reach out to me so we can explore how to enhance your experience.

Once a tracking number has been issued, alterations to the order are not possible. In the event that the provided shipping address is incorrect, and the package is returned, the buyer is responsible for the cost of reshipping.

Each of my soaps undergoes a six-week curing process to ensure you receive the highest quality bar of soap possible.

For extended longevity, utilize a draining soap dish to allow the bar to air dry between uses. This simple practice can significantly extend the lifespan of your soap.

Every bar is meticulously hand-cut and trimmed, weighing approximately 3-6 ounces (as listed on product page). This listing is for a single bar of soap, or all bars if sold as a set.

At Purple Salamander, we hold our products in high regard and exert great effort to deliver every customer a premium, skin-nurturing, one-of-a-kind bar. Our small-batch soap is crafted and cut by hand, ensuring each bar is truly unique. These artisanal soaps are meticulously fashioned with top-quality ingredients, guaranteeing a luxurious lather, deep hydration, and an overall exceptional bathing experience. So, indulge in your soap, knowing it was tailor-made just for you. Let the suds flow!

Contact Us

If you have any questions about our policies, please contact us by e-mail: hello@purplesalamandersoaps.com.